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Warranty Policy
Bharat Engineering Works is committed to delivering reliable and high-quality electrical products. Our warranty policy is designed to provide customers with confidence in the performance of our products.
Warranty Coverage
Products manufactured by Bharat Engineering Works are covered against defects in material and workmanship under normal operating conditions for the warranty period specified for each product.
Warranty Period
Unless otherwise specified, products carry a limited warranty of 12 months from the date of purchase or invoice.
What is Covered
- Manufacturing defects
- Material defects
- Workmanship defects
- Product failure under normal operating conditions
What is Not Covered
The warranty does not cover:
- Improper installation
- Misuse or negligence
- Unauthorized modifications or repairs
- Damage caused by accidents, fire, water, lightning, or natural disasters
- Normal wear and tear
- Improper storage or handling
Warranty Claim Process
To submit a warranty claim, customers must provide:
- Proof of purchase or invoice
- Product details
- Description of the issue
- Supporting photographs, if required
Our technical team will inspect the claim and determine eligibility.
Warranty Resolution
If approved, Bharat Engineering Works may:
- Repair the product
- Replace the product
- Provide an equivalent replacement product
The company’s decision regarding warranty claims shall be final.
